Do not panic should you need to make a cancellation it is not the end of the world.
We just
However... If the cancellation was unavoidable due to extreme circumstances.
We reserve the right to ask for evidence of this and it is at the managers discretion as to whether the booking fee is transferred onto your next appointment
We have our own parking situated at the rear of the salon. Spaces can be limited at busy times and this is operated on a first come
first serve basis.
There is plenty of pay and display parking within one minute walk.
BOOKING FEE
All new clients are required to pay a
booking fee. This is £25 for cut and blowdry appointments or £50 all other services.
Once you have visited us five times a booking fee will no longer be required.
This may change should less than 48 hours notice be given for a cancellation or an appointment is not shown up to.
If you have any concerns about this please speak to your stylist
SKIN TESTING
All new colour clients require a skin test at least 48 hours prior to your appointment. Where possible this can be done during your consultation.
Regular clients should you wish to change from your usual colour you may require a skin test prior to your appointment. Please discuss this with your colourist.
Please note skin testing is required by law and therefore our insurance policy.
Skin tests are applied to the crook of your elbow - please wear appropriate clothing. we appreciate this maybe difficult in colder weather but unfortunately we do not make the rules on this policy.
